Frequently Asked Questions
How does the Nook Pelvic Trainer help build strength?
The Nook Pelvic Trainer builds strength by using gentle resistance to engage and contract your pelvic muscle, thigh, and glute muscles. Each squeeze activates and tones these areas, improving muscle control, stability, and endurance over time - helping you regain strength, support posture, and enhance overall core performance with just a few minutes of consistent use each day.
How long does it take to see results?
Most women begin to feel improvements within 2 to 4 weeks of consistent daily use. With just 20 minutes a day, the Nook Pelvic Trainer helps strengthen and tone your pelvic muscles, thighs, and glutes - leading to better control, improved posture, and visible results over time.
Where are you located?
Our head office is located in Brisbane, QLD, Australia
How much does shipping cost?
Shipping is free on all orders to Australia.
How often should I use the Nook Pelvic Trainer?
For best results, use the Nook Pelvic Trainer for about 20 minutes a day, 4β5 times per week. Consistency is key - regular short sessions.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If youβre not completely satisfied, just reach out and weβll make it right. For more information, visit our βRefund Policyβ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, youβll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the βTrack Your Orderβ page at the top of the website or in the website menu if youβre on a mobile device.Β
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at kineticnook@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.